7-Day Refund Policy

Last Updated: October 5, 2026

We want customers to have a reasonable opportunity to review their purchase and determine whether Academic AI Toolkit is suitable for their needs.

1. Refund Request Period

Refund requests must be submitted within 7 calendar days of the original purchase date.

The 7-day period is the period in which you must submit your refund request.

Once the 7-day period has ended, our normal refund-request period is closed.

2. Refunds Are Not Automatic

Submitting a refund request within 7 days does NOT automatically guarantee a refund.

Each request is subject to review.

We may review:

• The reason for the request
• Purchase information
• Access or delivery information
• Whether the product was successfully delivered
• Relevant technical or access issues
• Other circumstances relevant to the request

A refund may be approved or declined after this review.

3. No Guaranteed Approval Time

The fact that a refund request was submitted within the 7-day period does NOT mean that the refund will be approved within 7 days.

The 7-day period applies to submitting the refund request, not to completing our review or processing an approved refund.

We may require reasonable time to review the request and, where applicable, coordinate with the payment provider.

4. Access and Technical Problems

If your problem relates to:

• Google Sheets access
• Notion guest access
• Missing product resources
• Delivery
• Access instructions
• Technical problems

please contact our support team first.

We will make a reasonable effort to help resolve genuine access or delivery problems.

Support: support@academicaitoolkit.com

5. How to Request a Refund

To request a refund, contact: support@academicaitoolkit.com

Please include:

• The email address used for the purchase
• Your order or transaction information
• The date of purchase
• The reason for your refund request
• Relevant information about any access or technical issue

Providing complete information can help us review the request more efficiently.

6. Refund Approval

If your refund request is approved, the refund will generally be processed through the original payment platform or payment method, subject to the processing procedures and timelines of the payment provider.

7. After the 7-Day Period

After 7 calendar days from the original purchase date, the normal refund-request period has ended.

Requests submitted after this period may not be eligible for a refund under this policy, except where a refund or other remedy is required by applicable law or by the applicable payment provider's rules.

8. Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us as soon as possible with the relevant transaction information.

Duplicate-purchase situations may be reviewed separately.

9. Payment Disputes and Chargebacks

If you have a concern about a purchase, please contact us before initiating a payment dispute or chargeback where reasonably possible.

Nothing in this policy prevents you from exercising any rights available to you under applicable law or applicable payment-network rules.

10. Third-Party Payment Provider Rules

Purchases may be processed through Gumroad or another payment provider.

The payment provider may have its own terms, dispute procedures, and legal obligations.

11. Mandatory Consumer Rights

This policy does not limit mandatory consumer rights that cannot legally be excluded.

Certain jurisdictions may provide consumers with statutory cancellation, withdrawal, refund, or other rights that apply regardless of a seller's standard refund policy.

12. Support Response

For refund and support questions: support@academicaitoolkit.com

We usually reply within 24 hours.